Before you select an industrial/commercial roofing contractor to work on your roof, review this handy list of the top ten things you should look for (or avoid).
Remember, 30% of your building protects 100% of your assets, so make sure you carefully select a roofing contractor. Follow this list of ten tips to ensure you make the right choice.
1. Do your research
Know who you are about to do business with. Ask to speak with current clients and talk to the contractor about recently completed work.
2. Stay calm.
We know how scary it can be when your roof is leaking but slow down and take a deep breath. Most contractors would not be able to start a job immediately, so be wary of a contractor who says they can start right away. A professional contractor will help you to solve your immediate problem and schedule a major repair for later.
3. Avoid high pressure and pushy sales tactics. Professional contractors are not pushy but rather provide high quality educational information to help you make the right decisions.
4. Shop, shop, shop around. Do not pick the first contractor who shows up. Look at your options and look into each prospective contractor.
5. Look for these credentials (or similar ones depending on the area you are in).
Membership in CRCA – Canadian Roofing Contractors Association and the OIRCA – Ontario Industrial Roofing Contractors Association.
6. Get everything in writing.
The scope of work, timelines (although, keep in mind that roofing is weather permitting), price. Require and obtain a written contract showing the name, address, business license number, phone number, email, website. Ask for proof of current WSIB coverage.
7. Look for good communication skills.
A contractor you can communicate with easily and who helps you to understand the process (every step of the way) is an important element of your selection process.
8. Do not work with a contractor unless they offer a written guarantee on both materials and labour.
9. A contractor is only as good as their employees.
Find out if they train their staff regularly and frequently on safety and product and materials knowledge.
10. How long has the contractor been in business?
The longer they’ve been around, the more experience they will possess. As well, an established firm will be there when you need them and will be able to honour their warranties.
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